Christiaan Lustig

Digital Employee Experience Expert & Consultant,

Christiaan W. Lustig supports organisations with their internal digital communications, services, and collaboration challenges. He advises them on digital employee experience, the digital workplace, and hybrid work practices. Christiaan worked on 40+ digital workplaces servicing 250,000+ employees worldwide. Several of his projects won awards, including the 2022 Step Two Intranet & Digital Workplace Award, and the 2018 Digital Impact Best Intranet Award. Christiaan coauthored the worlds first book on digital employee experience.

Hear Me Speak

Digital Work Is Broken - How Do We Fix It?

    We all can agree on that work is broken, but digital work is also already broken? Has it yet become working? What is the matter with the "brokeness" of the digital work collaboration?
Christiaan's input on this from a discussion in May:
• No agreement on what hybrid work really is.
• Strict rules for all employees... or no rules at all.
• Communication and collaboration happens in meetings only.
• Always-on and instant-reply culture (i.e. using e-mail as chat).
• Going to the office to be in video calls with colleagues who aren't there.
• Technology makes 'old' ways of working and collaborating more difficult.
    In brief - the problem of digital work is the missing company-wide and corporate culture coherent agreement on what digital and hybrid work is and how we align our individual working with it?
    How can we change this? What are the recommendation to advance the change and adoption process?
    The next "grey elephant" has already entered the room - the AI (r)evolution of the workplace is just around the corner. Do we understand the urgency to change for the first step towards an effective digital working / collaboration model?


From Stress to Good Vibration - How the Digital Work Support the Workplace Well-Being

  • What is the notion of the workplace experience in the transformational game of work?
  • What are the building blocks for a good workplace & work experience?
  • What are the bad experiences & stress factors that we have to avoid?
  • Are there any independences between those building block that we have to consider?

Why We Need to Rethink the Digital Workplace Experience For a Better Adoption

If your digital workplace adoption is proving difficult, you’ve implemented the wrong solution! This is the cat that Christiaan Lustig likes to throw among the pigeons. In this session he will dive into how you can tackle user adoption in a different way. Not by forcing a solution onto employees (push), but by implementing the platform in such a way that it attracts colleagues (pull), because it helps them communicate and collaborate, as well as services them in a way that they actually get their work done.